Terms of Service

Terms of Service

Please read these Terms carefully before using our website or making a purchase.

Last Updated: July 2, 2026

Overview

This website is operated by VivDepot. Throughout the site, the terms "we," "us," and "our" refer to VivDepot. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Use of Our Website

By using this website, you agree that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or website for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including intellectual property laws.

Product Information

VivDepot makes reasonable efforts to display product descriptions, images, pricing, availability, dimensions, colors, and other information accurately.

However, we do not guarantee that all product information is error-free, complete, current, or perfectly accurate. Product colors may vary depending on screen settings, lighting, and photography.

We reserve the right to correct errors, update product information, change pricing, or cancel orders affected by pricing or product information errors.

Orders and Payment

By placing an order, you agree that all information provided is accurate, complete, and current.

VivDepot reserves the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, pricing errors, unauthorized payment use, inventory issues, or violations of these Terms.

Prices are listed in U.S. dollars unless otherwise stated.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery dates are not guaranteed.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review the Return & Refund Policy before making a purchase, especially for large furniture, cabinetry, closet systems, bathroom vanities, garage storage, pet products, and other home improvement items.

Warranty

Product warranty coverage is governed by our Warranty Policy and any warranty information listed on the product page. Warranty coverage may vary by product.

Account and Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through VivDepot.

Third-Party Services

Our website may use third-party service providers for payment processing, shipping, analytics, reviews, marketing, or other store functions. Your use of such services may be subject to the terms and policies of those third-party providers.

Intellectual Property

All content on this website, including text, images, graphics, logos, product content, layout, and design elements, is owned by VivDepot or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit any content from this website without written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, VivDepot shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of this website, products purchased through this website, delivery delays, installation issues, or inability to use the website.

⚠️ Please note: VivDepot's total liability for any claim related to a product purchase shall not exceed the amount paid for the product giving rise to the claim, to the extent permitted by applicable law.

User Reviews and Feedback

If you submit reviews, comments, photos, suggestions, or other feedback to VivDepot, you grant us the right to use, reproduce, edit, publish, translate, and display such content for store operations, marketing, customer support, and product improvement, subject to applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

VivDepot reserves the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

Contact Information

Questions about these Terms of Service may be sent to:

VivDepot Customer Support

📧 help@unified-support.com

📞 (978) 712-8860

🕐 Monday–Friday, 9:00 AM–6:00 PM Eastern Time

Contact Customer Support